Skip Navigation Website Accessibility
Due to a heavy backlog of machines and a shortage of techs, we will not be taking in any new repairs for the next two weeks. We apologize for the inconvenience.
You may call and ask to be added to the waiting list and we will contact you when we are taking machines again.
If your machine is under warranty or you are having trouble with a machine you recently purchased from us, please give us a call.
(425) 255-8673

Our standard price for service on your household sewing machine is $169. Prior to making a repair, you will be notified with an estimate for the service and your OK to proceed.
Commercial Customers/On Site Repairs

For commercial customers we have a number of factory trained technicians for most major commercial brands and offer on-site repairs. We also have Field Service Technicians for mobile repair, so we can come to you and get your business back up and running in a timely fashion! 

Bernina Service

Sewing Machine Service employs full time factory trained technicians for Bernina. We offer free estimates on all repairs.

Other Brands of Household Sewing Machines and Sergers
We can service mechanical problems on almost all home brands.


Professional Sharpening

We offer professional scissor sharpening services. We sharpen regular shears, knife edge, and even pinking shears!


When You Bring Your BERNINA Machine in for Servicing...
Please Bring:
  • Sewing Machine
  • Power Cord (If you are having power issues)
  • Embroidery Unit (If that is the issue)
  • BSR (BERNINA Stitch Regulator–If having issues)
  • Bobbin Case
  • General Sewing (Zig Zag) Stitch Plate (Not Straight Stitch Plate)
    Do not bring any other accessories. If you are bringing in your sewing machine and embroidery unit to be updated, please save your designs on a personal design card, CD, or hard drive.
When you bring your non-BERNINA machine in for Servicing...
Please Bring:
  • Sewing Machine with Power Cord & Foot Control
  • Embroidery Unit (If Having Issues)
  • Zig Zag Presser Foot
  • General Sewing (Zig Zag) Stitch Plate (Not Straight Stitch Plate)
  • Bobbin Case
  • Bobbin   Do not bring any other accessories.