About Us
We are an authorized Bernina Sales and Service dealer, providing a one-stop option for all your Bernina needs. Our service department offers free estimates, and fast, friendly service, and our factory trained technicians can repair most models of home and industrial sewing equipment.
We are proud to be the largest industrial and household sewing store in the region, and we work hard establishing a real and lasting relationship with our customers so we can earn and keep their trust. Visit us soon.
We have always had a philosophy that selling a machine to someone starts a long relationship with them. When a customer chooses us, we make sure that they are happy with the machine they are purchasing, let them know about useful accessories and ensure that the machine is running properly with every service visit.
Our sales staff is trained by the manufacturers and is very knowledgeable about all the products we sell. We attend trade shows and training seminars to constantly keep up to date and in the know.
The commercial sales staff are technicians first and sales people second. They know which brand and model to recommend for your specific application, and why. We deal with many brands of commercial machines to give you the choices and information that today's businesses require.
A History of Growth
Ever since 1942 we have taken pride in selling quality equipment from many different manufacturers. We have a long history here in Renton, where we opened with a small 600 square foot space. Over the years we have expanded to over 10 times the size and are now operating in 7000 square feet of that same building
A History of Expertise
When we started, having an electric or zigzag sewing machine was a big deal. These days, you can take a picture and within minutes have it sewn on a shirt automatically. Through all these technological advances and changing markets, we have been there with the latest training and cutting edge equipment.
A History of Service
Several of our employees have over 30 years of experience and are able to assist with the oldest and newest sewing machines around. We take pride in our customer service and make sure that if you choose to do business with us, you will become part of our family and start building your own history with us.
Testimonials
"Everyone who owns a sewing machine needs a great dealer. A place where the mechanics really know their stuff, and the service is prompt, friendly, and courteous. In my sewing studio I hear students complain about their experiences at sewing machine dealers around the Puget Sound area, and I tell them there is another option. Bernina of Renton! They are far and away the best Bernina dealership I have ever worked with." ~Maris Olsen, Bellevue, Wa sewmaris.com. Private sewing instructor and interesting blogger
"Very patient and ALWAYS willing to help the customer. Great service department." ~Mario W.
"Good people who know their stuff and are very helpful. Repair machines of all ages skillfully." ~Janet C.
"A great shop with knowledgeable staff and service!" ~Mary S.
"I have been using this company for years and have always had very good service. If something is not right, they will continue to work on the problem I am having and always stand behind their products, or the product you are trying to fix. The service department is wonderful and they try their best to fix your problem. Between our son and myself we have purchased dozen of things from their shop." ~ Penny T.
"Super service, great products, convenient location. They have it all! ~ Barb H.